CORTEK® fully embraces the philosophy that quality is as much a way of life as it is a process. It is one thing to adopt and implement the procedures of the latest quality program, but it is quite another to actually make quality and quality improvement a corporate culture. Achieving this shift is a complicated endeavor that CORTEK has excelled at accomplishing.
Our team is well-versed in industry quality improvement techniques and ideologies, and we are skilled at applying the appropriate methods for the situation and product. For our current customer base, the quality improvement requirement ranges from tangible process issues, to less concrete customer service related quality issues.
Our quality control support services are closely linked with our continuous process improvement support. Many of the key activities are related. Cortek’s Customer Satisfaction Assurance Point of Contact for all Seaport Task Orders is Brenda Chemelewski, firstname.lastname@example.org, (540) 891-8315.